Return Policy

REFUND & CANCELLATION

 

1) Order and payment made are not refundable unless damages occur on the product during delivery. Refer to note Damage 

 

2) You shall ensure that the delivery address provided to us in your order is within our coverage area.

 

3) Any cash refund to your bank will incurred a deduction of 5% bank processing fee from the purchase total amount.

 

4) Order/s could be voided if information given is incorrect or purchaser/receiver is not contactable.

 

5) The management has the right to cancel or refund any order placed given notice for whatever unforeseen reason that it’s deemed to.

 

6) Any cancellation and changes related to the order you are required to give us at least 24 hours of notice prior to the delivery time.

 

7) For customized product order, no cancellation or changes can be made after payment is made.